Key Features & Benefits
Loyalty & Rewards
Configurable points, tiers, earning rules, and redemption — with APIs so booking systems can earn and redeem in real time.
- Tiers & multipliers
- External earn/redeem API
- Points ledger & expiry
Referral Growth
Invite codes, email invitations, wallets, and tiered advocate rewards to turn travelers into a growth channel.
- Unique referral codes
- Wallet credits
- Approval & analytics
Traveler Support Desk
Dual-sided case management for booking, loyalty, insurance, and account issues — with email loops and staff triage.
- Customer self-service
- Staff triage & priorities
- Threaded comments
Customer 360 + Trips
Unified traveler profiles linking loyalty, referrals, bookings, and support — with OPS booking history sync.
- Searchable CRM
- Trip vault
- Offers & analytics
Integrations & Surfaces
Booking OPS API
Loyalty API
Email
SMS OTP
S3 Media
Google OAuth
Ready to modernize your travel customer experience?
See how TravelCX brings loyalty, referrals, support, and traveler self-service together for travel brands.